Returns & Exchanges
At Mike & Mike's Guitar Bar, we want you to be completely satisfied with your gear, which is why we offer a 48-hour approval period on all vintage and used electronics. If your purchase doesn't hit the right note, you can return it for a full refund minus shipping costs.
Initiate Your Return
Contact us within 48 hours of delivery via email or phone to request a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely package the item in its original shipping materials, ensuring all tubes, cables, and accessories are properly padded to prevent transit damage.
Ship It Back
Affix the provided return label or ship via a trackable carrier with full insurance coverage to our Seattle workshop.
Inspection and Refund
Once our technicians verify the item is in its original condition, we will process your refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing